top of page

Terms of Service


By purchasing mentoring and training services from Griffon Consulting Ltd, including but not limited to participation in 'The Leadership Starter Kit' course, the ‘Leading with integrity Premium Program' and/or your use of associated websites including,,, and sub-pages (collectively “the Websites”), use of any information, materials, images, graphics, data, text, files, links, software, messages, communications, content, organisation, design, compilation, magnetic translation, digital conversion, HTML, XML, Java code and other content related to the Websites (collectively “Content”) or services provided in connection with the Websites, you agree to abide by these Terms of Service, as the Company may amend them from time to time in its sole discretion. YOU AGREE THAT BY USING THE SERVICE YOU REPRESENT THAT YOU ARE AT LEAST 18 YEARS OLD AND THAT YOU ARE LEGALLY ABLE TO ENTER INTO THIS AGREEMENT.

Mentoring is a conversational, collaborative partnership (defined as an alliance, not a legal business partnership) between the Mentor and the Client. It is intended to be a collaborative conversation that aims to help the Client identify and manage their own goals and gain clarity and insights. It is focused purely on the Client’s agenda. It helps discover the way to progress, and by asking questions, offering points of view, suggestions or conversation as appropriate, and helps the Client find answers and take actions. It is supportive and non-judgmental. You enter into the working relationship with the understanding that you are responsible for creating your own results.

Unless otherwise defined by a specific program, the schedule of sessions will be arranged between the Mentor and the Client and can be booked up to 3 months in advance. The Mentor may recommend the frequency of sessions based on a professional assessment of the client’s requirements. This recommendation, or plan, is not binding and may be altered and adjusted throughout by mutual agreement, in accordance with the terms set out in this agreement. The Mentor will be available to the Client by e-mail and voicemail in between scheduled meetings as defined by the Mentor. The Mentor may also be available for additional time, per Client’s request on a prorated basis as defined by the Mentor (for example, reviewing documents, reading or writing reports, engaging in other client related services outside of previously agreed hours) or as defined by the Program or related promotional offer. Participation by any individual in the first mentoring/strategy session constitutes acceptance of these terms and conditions.


David Hatch and Company, including Griffon Consulting Ltd and its employees or consultants (herein referred to as the “Mentor" or "Consultant”), is not an employee, agent, lawyer, doctor, manager, therapist, public relations or business manager, registered dietician, or financial analyst, psychotherapist or accountant for you as an individual nor your company or employer (herein referred to as the “Client”). The Client understands that the Mentor/Consultant has not promised, shall not be obligated to and will not; (1) procure or attempt to procure employment or business or sales for the Client; (2) perform any business management functions including but not limited to, accounting, tax or investment consulting, or advice with regard thereto; (3) act as a therapist providing psychoanalysis, psychological counselling or behavioural therapy; (4) act as a public relations manager; (5) act as a publicist to procure any publicity, interviews, write-ups, features, television, print or digital media exposure for the Client, and/or; (6) introduce the Client to the Mentor/Consultant’s full network of contacts, media partners or business partners. The Client understands that a relationship does not exist between the parties after the conclusion of the pre-agreed mentoring/training/consulting work and time period (herein referred to as the “Program”). If the Parties continue their relationship beyond this, a separate agreement will be entered into.


The Mentor/Consultant will:

  1. Behave ethically.

  2. Be punctual, present and prepared for each session.

  3. Maintain confidentiality.

  4. Provide access or direction to additional materials that may assist the Client, including but not limited to; training materials, recommendation for third party courses and/or further reading materials.

  5. Declare any potential conflict of interest and agree with the Client how to address it (if applicable).

The Client is responsible for:

  1. Creating and implementing their own decisions, choices, actions and results.

  2. Being punctual, present and prepared for each session.

  3. Communicating honestly, being open to feedback and assistance, and creating the time and energy to participate fully.

  4. Their own physical, mental and emotional well-being.

  5. [Program specific]: Where the client is participating in a group program or session, they agree to be bound by strict confidentiality and will not share, name or discuss the content, opinions, feedback or other information disclosed by other participants of that program or session. This is necessary to protect all involved including the client, but also in order to promote an open and productive group atmosphere. This restriction shall apply to all written and verbal interactions conducted during the course of any such program, including group virtual meetings and participation on the online community platform.

As such, the Client agrees that the Mentor/Consultant is not and will not be liable for any actions or inaction, or for any direct or indirect result of any services provided by the Mentor/Consultant. The Client understands mentoring is not therapy and does not substitute for therapy if needed, and does not prevent, cure, or treat any mental disorder or medical disease. The Client understands that mentoring is not to be used as a substitute for professional advice by legal, mental, medical or other qualified professionals and will seek independent professional guidance for such matters.


The schedule (including number and frequency of sessions) and the fees due will either: (1) be agreed at the start of mentoring/training between the Mentor/Consultant and the Client and confirmed by email, or (2) be as indicated on the relevant website/checkout page at time of purchase. Where no specific duration or frequency is agreed, sessions will be provided on a session-by-session basis and paid for in advance. The date that the first mentoring session takes place (or the date of first login/receipt of funds for online programs) shall be deemed to be the start date for the service/Program. In return for the fees payable by the Client (or by a third party on their behalf), the Mentor/Consultant agrees to provide the service as described in the relevant online order or email correspondence, and in accordance with the terms and conditions set out in this agreement. The client agrees to pay fees for the service on the terms and conditions set out in this agreement (in situations where a third party pays the fees, the third party counts as an agent acting on behalf of the client).

The standard fee for Leading with integrity Mentoring has the following options:

  • Per session price: £350 (excl. VAT)

  • Per month price: £800 (excl. VAT)


The standard fee for specific programs (e.g. Integrity Leaders group program, The Leadership Starter Kit, or Leading with integrity Premium Program) is subject to change and will be provided upon request.

For other mentoring or training services, including but not limited to business or personal development, leadership, management and similar subjects/mentoring/coaching, a formal quotation will be provided based upon the requirements given by the Client, such pricing may vary between £100-£550 per session (excl. VAT), depending on the duration, frequency and subject matter required.

If for any reason the Mentor/Consultant is offering bespoke pricing, a special discount or limited time promotion, then that replaces the above and will be clearly stated on the relevant website, quotation or invoice.


If the Client elects to pay by regular instalments (e.g. monthly), the Client authorizes the Mentor/Consultant to request Client’s payment on original invoice by the 1st of each month in the Program (or other mutually convenient date). If the Client elects to pay in FULL, the Client may pay the entire invoice on the provided due date.

Available payment methods are: Direct/bank transfer, PayPal/Stripe.


10-Day Money Back Guarantee

We want you to be satisfied with your purchase, but we also want you to give your best effort to apply what you’ll learn. We offer a 10-day refund period for purchases.

In the event that you decide your purchase was not the right decision, within 10 days of enrolment, contact us at and let us know you’d like a refund by the 10th day at 11:59 GMT (or BST if applicable).

Notes about our refund policy:

  1. Within the first 10 days from original date of purchase, you can request a refund.

  2. No refunds will be given after 10 days from the original date of purchase. After day 10, all payments are non-refundable, and you are responsible for full payment of the fees for any ongoing program you have purchased, including any monthly payments yet to fall due.

  3. In the case of ad hoc or one-off sessions, no refund will be given if the session in question has already taken place (since you will have already recieved the service at this point).

  4. All refunds are discretionary as determined by the Mentor/Consultant. If you download all training or supporting materials, take advantage of the special deals/discounts, and then ask for a refund, we reserve the right to deny your request. Why? Our generous refund policy was built to give people the opportunity to see if the Program is a good fit for their business. Stealing the material is NOT covered under this policy.


To further clarify, we will not provide refunds after the 10th day from your date of purchase and all payments must be made on a timely basis. If payments are not made on time, you agree to pay interest on all past-due sums at a rate of 1.5% per month or the highest rate allowed by law, whichever is greater.

If you have any questions or problems, please let us know by emailing:


Once payment is made for booking a session, fees are 100% non-refundable, but session fees can be applied to an appointment at a later date if you need to reschedule.

To reschedule a session, email us at If the session is cancelled less than 24 hours before the scheduled start of your call, no refunds are available unless there are mitigating circumstances; life happens, and we want to be flexible, so we anticipate this being a conversation at the time.

If applicable, the Client will be billed in full for a missed session if the client does not turn up or hasn't rescheduled in accordance with the above. The Mentor/Consultant will wait for 15 minutes, before the Client is noted as not attending the session.


The Mentor/Consultant respects the Client’s privacy and expects that the Client respects the Mentor/Consultant’s, consider this a mutual non-disclosure agreement. Any Confidential Information shared by Program participants or any representative of the Company is confidential, Proprietary, and belongs solely and exclusively to the disclosing Party. Parties agree not to disclose, reveal or make use of any Confidential Information or any transactions, during discussions, within a session or otherwise. The Client agrees not to use such confidential information in any manner other than in connection with the Program. Confidential Information includes, but is not limited to, information disclosed in connection with this Agreement, and shall not include information rightfully obtained from a third party. Both Parties will keep Confidential Information in strictest confidence and shall use the best efforts to safeguard the Confidential Information and to protect it against disclosure, misuse, espionage, loss and theft. The Client agrees not to violate the Mentor/Consultant’s publicity or privacy rights. Furthermore, the Client will NOT reveal any information to a third party obtained in connection with this Agreement or the Mentor/Consultant’s direct or indirect dealings with the Client including but not limited to; names, email addresses, third-party company titles or positions, phone numbers or addresses. Additionally, the Mentor/Consultant will not, at any time, either directly or indirectly, disclose confidential information to any third party. Further, by purchasing this service/the Program, you agree that if you violate or display any likelihood of violating this, the Mentor/Consultant will be entitled to injunctive relief to prohibit any such violations to protect against the harm of such violations.

None of the above shall prevent parties, by mutual agreement, from exchanging or publishing feedback, testimonials, or reviews, provided they are truthful.


The Mentor/Consultant’s program (the Program) is copyrighted and original materials that have been provided to the Client are for Client’s individual use only and a single-user license. The Client is not authorized to use any of the Mentor/Consultant’s intellectual property for the Client’s business purposes.

All intellectual property, including Mentor/Consultant’s copyrighted program and/or course materials, shall remain the sole property of the Mentor/Consultant. No license to sell or distribute Mentor/Consultant’s materials is granted or implied. By purchasing this product, the Client agrees (1) not to infringe any copyright, patent, trademark, trade secret, or other intellectual property rights, (2) that any Confidential Information shared by the Mentor/Consultant is confidential and proprietary, and belongs solely and exclusively to the Mentor/Consultant, (3) not to disclose such information to any other person or use it in any manner other than in discussion with the Mentor/Consultant. Further, by purchasing this product, the Client agrees that if the Client violates, or displays any likelihood of violating, any of Client’s agreements contained in this paragraph, the Mentor/Consultant will be entitled to injunctive relief to prohibit any such violations and to protect against the harm of such violations.


The Client accepts and agrees that the Client is 100% responsible for their progress and results from the Program. The Mentor/Consultant makes no representations, warranties or guarantees verbally or in writing. The Client understands that because of the nature of the Program and extent, the results experienced by each client may significantly vary. The Client acknowledges that as with any business endeavour, there is an inherent risk of loss of capital and there is no guarantee that the Client will reach their goals as a result of participation in the Program. The Mentor/Consultant assumes no responsibility for errors or omissions that may appear in any program materials.


If any provision of this Agreement is held by a Court to be invalid or unenforceable, the remaining provisions shall nevertheless continue in full force. The failure of either Party to exercise any right provided for herein will not be deemed a waiver of that right or any further rights hereunder.


The Client agrees they used Mentor/Consultant’s services at their own risk and that the Program is only a support/collaboration service being provided. The Client releases the Mentor/Consultant, its officers, employees, directors, subsidiaries, principals, agents, heirs, executors, administrators, successors, assigns, instructors, guides, staff, participants, and entities related in any way as well as the venue where the Program is held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releases”) from any and all damages that may result from any claims arising from any agreements, all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from the Client’s participation in the Program. The Client accepts any and all risks, foreseeable or unforeseeable. The Client agrees that the Mentor/Consultant will not be held liable for any damages of any kind resulting or arising from including but not limited to; direct, indirect, incidental, special, negligent, consequential, or exemplary damages happening from the use or misuse of the Mentor/Consultant’s services or the Client’s participation in the Program. The Mentor/Consultant assumes no responsibility for errors or omissions.


The Client may not assign this Agreement without express written consent of the Mentor/Consultant.


The Mentor/Consultant may modify terms of this agreement at any time. All modifications shall be posted on the Mentor/Consultant’s website and purchasers shall be notified.


The Mentor/Consultant is committed to providing all clients in the Program with a positive experience. By purchasing this product, the Client agrees that the Mentor/Consultant may, at its sole discretion, terminate this Agreement, and limit, suspend, or terminate Client’s participation in the Program without refund or forgiveness of monthly payments if the Client becomes disruptive to the Mentor/Consultant (or to other participants), the Client fails to follow the Program guidelines, is difficult to work with, impairs the participation of the other clients in the Program or upon violation of the terms as determined by the Mentor/Consultant. The Client will still be liable to pay the total contract amount.


The Client shall defend, indemnify, and hold harmless the Mentor/Consultant, including Company officers, employers, employees, contractors, directors, related entities, trustees, affiliates, and successors from and against any and all liabilities and expense whatsoever – including without limitation, claims, damages, judgments, awards, settlements, investigations, costs, attorneys fees, and disbursements – which any of them may incur or become obligated to pay arising out of or resulting from the offering for sale, the sale, and/or use of the Program or other products/services, excluding, however, any such expenses and liabilities which may result from a breach of this Agreement or sole negligence or wilful misconduct by the Mentor/Consultant, or any of its shareholders, trustees, affiliates or successors.


The Client shall defend the Mentor/Consultant in any legal actions, regulatory actions, or the like arising from or related to this Agreement. The Client recognizes and agrees that all of the Mentor/Consultant/Company’s shareholders, trustees, affiliates and successors shall not be held personally responsible or liable for any actions or representations of the Mentor/Consultant. In consideration of and as part of the Client’s payment for the right to participate in the Program or other products/services, the undersigned, my heirs, executors, administrators, successors and assigns do hereby release, waive, acquit, discharge, indemnify, defend, hold harmless and forever discharge the Mentor/Consultant and its subsidiaries, principals, directors, employees, agents, heirs, executors, administrators, successors, and assigns and any of the training instructors, guides, staff or students in any way as well as the venue where the Programs are being held (if applicable) and any of its owners, executives, agents, or staff (hereinafter “Releases”) of and from all actions, causes of action, contracts, claims, suits, costs, demands and damages of whatever nature or kind in law or in equity arising from participation in the Program.


Every effort has been made to accurately represent this service and its potential. There is no promise, suggestion nor guarantee that your earning potential or income will be improved by using the techniques and ideas provided in the Program. We are about Leadership and Management and this is inherantly a human-skill related to people, not finances. Examples in these materials are not to be interpreted as a promise or guarantee of earnings. We do not position this product as a “get rich quick scheme.”


Your level of success in attaining the results claimed in our materials depends on the time you devote to the program, ideas and techniques mentioned, your finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success as a leader/manager/company founder, nor the financial outcomes that may or may not result. Nor are we responsible for any of your actions.

Any and all forward-looking statements here or on any of our sales material are intended to express our opinion of potential. Many factors will be important in determining your actual results and no guarantees are made that you will achieve results similar to ours or anybody else’s, in fact no guarantees are made that you will achieve any results from our ideas and techniques in our material.


I accept that under this agreement, I have a duty to read these Terms of Service, as well as the Mentoring Disclaimer and Privacy Policy, and that I have done so. Furthermore, I understand and accept that I am precluded from using lack of reading as a defence against all remedies contained herein.


bottom of page